Let's keep sports bookings management simple

Less admin time, more bookings and extra income. One solution with a team of features designed to make your sports bookings management frustration-free.

App and website to find and book sport facilities

Online Bookings

Our user-friendly system is designed to increase ease of access for all hirers, whilst simultaneously reducing time-consuming admin for venue managers. You’ll advertise your availability on your website, making it easy for hirers and customers to find, book and pay for your facilities, all through an easy-to-use and secure online booking process.

Instant Block Bookings does what it says on the tin – this feature lets hirers make repeat and block bookings through the booking calendar widget, ready for your approval. Revolutionise your manual block booking process and bring an end to the constant back and forth between you and your customers to find the right dates and times for them.

Less checking dates, less invoicing, less hassle.

You’ll host a live calendar on your website, customers can then easily see your availability and book your facilities online. This not only saves time for your customers, but also for your staff who would normally be fielding those incoming phone calls or emails to schedule bookings.

By automating the booking process, you can reduce the risk of double bookings – all of your availability is shown and if it’s not available, it can’t be booked!

Payments

When it comes to how you manage your payments, the choice is yours.

Payments can be made online instantly by Debit/Credit Card with Stripe, as well as Apple and Google Pay using Stripe. For those who prefer more traditional payment methods, you can invoice hirers directly through Bookteq where they can pay via BACS, cash or cheque.

With so many payment options available, Bookteq offers hirers the flexibility they need to manage their finances in a way that works best for them.

We use Stripe, an internationally recognised online payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.

Make it easier for your customers to pay for bookings with our Payment plans.

They can set up a payment schedule that suits them, whether it’s weekly, monthly or quarterly. Make it easier for them to access and pay for the facilities, whilst reducing the need for you to chase payments – convenient for them, ideal for you.

Never worry about missing or collecting a payment again, with Bookteq’s automatically generated invoicing. This ensures that your invoicing process is streamlined and hassle-free, leaving you with more time to focus on what really matters – your business.

Customer Portal

Introduce online self-service to your venue and let your customers make and manage their own bookings 24 hours a day, 7 days a week.

The Customer Portal will give your customers easy access to view and manage their bookings, make payments, access payment plans, as well as submit new booking requests online. The portal streamlines the booking process and saves your staff valuable time that would otherwise be spent on tedious, manual administrative tasks.

Enhance your customer relationships by providing personalised discounts and creating a more engaging booking experience for your venue.

You can create and assign custom customer types in the Bookteq workspace, with distinct names and discount values for an endless number of customer categories, such as charities, community organisations, partners and youth groups. Your concession customers will then see the discount reflected in any bookings they make in the online checkout.

You’ll never have to manually apply a discount again!

Approvals

Hirers can make a booking through your online widget but it won’t be confirmed until you’ve approved it. The approvals feature helps you stay in control and gives you time to make arrangements, like sorting staffing and equipment, to fulfil the booking for your hirers.

Get more information about your hirers and bookings, by asking customised questions like ‘How many people are in attendance’ or ‘Do you have PLI?’. Your bookers can then upload the necessary documents during the checkout, giving you all of the information you need to confirm and fulfil the booking.

Maximise your customers booking experience, whilst maximising potential revenue by using add-ons to hire out your equipment or offer catering. From racquets to projectors, from catering to floodlights, you can offer the best experience for your hirers, making sure they have everything they need for their booking – increasing your revenue as a result.

Dashboard

Get access to your facility, financial and bookings data, helping you easily identify areas of strength and where there is room for improvement. Fuelled by readily- available quality data you’ll be able to optimise your operations and increase profitability.

This feature is especially useful for multi-site venues, as you have the option to use a filterable multi-site dashboard to gain a comprehensive overview of your business performance across different locations.

Dive even deeper into the data with the advanced search feature. Knowledge is power, and you’ll have all of the power – you can cross reference past bookings with revenue or outstanding invoices with upcoming bookings, all so that you can better understand where your strengths and future opportunities are coming from.

Playfinder

Unlock the full potential of your sports facilities by generating more bookings on Playfinder.

We’ll introduce you to our 100k+ active monthly users who want to find places to play near them that are convenient and easy to book.

You’ll also harnessing our sports and venue marketing capabilities. We help you become even more discoverable through search engines, and we provide a seamless online booking experience that make anyone to discover and access your sports facilities.

All included when you purchase Bookteq to help put your facility at the heart of your community.

PaySplit revolutionises the way you handle payments in group bookings. Your customers can effortlessly split payments with their fellow players by sharing secure payment links directly within their groups. It offers a swift and convenient solution for managing the division of payment in group reservations. Plus, it helps you keep tabs on all participants and their respective share of the booking cost, ensuring a hassle- free and transparent payment process.

PaySplit is available on both Playfinder and your Bookteq booking widget.

One easy-to-use platform, made up of a team of great features