Bookteq is an industry-leading and B Corp certified booking software used by councils nationwide. From football pitches to basketball courts and community halls, our council booking software does it all.
Bookteq’s easy-to-use bookings management software enables self-service options for school hirers, while reducing admin and increasing revenue for schools.
You open the doors – we do the rest. Our experienced customer support team will manage enquiries, bookings and payments to the highest standard for you.
Bookteq is an easy-to-use, industry-leading bookings management system used by councils for sport facility and space hire nationwide. Admin reduction, self-service for customers, and increased bookings is driven by an array of specialist features such as:
The workspace makes it easy for council staff to manage large volumes of bookings efficiently. With block bookings, online invoicing, multi-venue reporting, and payment plan features all streamlining the booking process for staff.
You’ll host a live calendar on your council’s website, community hirers can then easily see your availability and book your facilities online. This not only saves time for your hirers, but also for your staff who would normally be fielding those incoming phone calls or emails to schedule bookings.
Introduce online self-service to your council and let your community hirers make and manage their own bookings 24 hours a day, 7 days a week.
The Customer Portal allows hirers access to view and manage their bookings, make payments, access payment plans, as well as submit new booking requests online. The Portal streamlines the booking process and saves your staff valuable time that would otherwise be spent on tedious, manual administrative tasks.
You open the doors and leave the bookings to us. Our experienced customer support team will help you get the most out of our council booking software. This service includes full bookings and payment management, 7 days-a-week, with daily and weekly bookings reports, and full or read-only access to the software for staff and grounds teams.
We partner with a variety of local authorities, including borough, district, and parish councils, to help them optimise their facility lettings using Bookteq. Our collaboration has produced impressive results. For instance, Ealing Council boosted their revenue by 140%, Bedford Borough Council improved venue utilisation by 21%, and the London Borough of Waltham Forest saw a remarkable 312% increase in revenue while reducing debt by 85%.
Quick and secure online payments powered by our payment processor, Stripe, that increase ease of access and reduce admin for administrators.
From instant online payments to invoicing, payments on Bookteq can be made via Debit/Credit Card, Apple and Google Pay, BACS via invoicing, as well as cash and cheque.
Customers can make long-term repeat bookings instantly, with block bookings requiring approval before being confirmed and customers can pay on a payment plan.
Make it easier for your customers to pay you and reduce your effort of chasing payments by allowing them to pay automatically on a weekly, monthly, or quarterly basis.
Gives customers a self-service place to view and manage their bookings online.
Before a booking is confirmed, it requires approval to guarantee it can be fulfilled and to keep you in full control.
Manage access levels across your admin staff, site staff, and grounds teams, from view-only to admin.
Prevent duplicate bookings by marking facilities that can’t be booked when others are; you can break down your facilities and spaces for sport and format.
Track each facility’s utilisation and financial performance real time. For multi-site venues, you have a filterable multi-site dashboard.
Never worry about missing or collecting a payment again, with our Bookteq generated invoicing.
Host a live calendar on your website for customers to see availability and book online via your website with ease.
Enables your customers to split the cost with those they are playing with simply by sharing a payment link after booking.
The Customer Types feature enables you to create and assign custom customer types with distinct names and discount values for an endless number of customer categories, such as charities, community organisations, partners, youth groups, and more.
The Bulk Edit feature allows for multiple changes to be made to the date, time, facility, price, and duration of your bookings at the same time, while also providing the option to add notes for improved communication and organisation.
Multi-venue reporting allows organisations with multiple venues in the same workspace, to generate and download reports of booking data across all venues.
Speak to one of our consultants to learn more.
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