Bookteq is an industry-leading and B Corp certified booking software used by councils nationwide. From football pitches to basketball courts and community halls, our council booking software does it all.
Increase accessibility to activity, specifically for women and girls, as well as those from deprived communities
From discovery to booking and smart access, Bookteq products and services make it easier for your local community to book facilities and get active
From online bookings and payments, to booking approvals, our council booking software automates time-consuming admin, saving precious staff time
With Bookteam, we manage enquiries, bookings, and payments for your council, and provide personal support to your customers over the phone, via email, and over live chat, 7 days a week including bank holidays.
We even help you generate awareness with our in-house marketing expertise and pricing recommendations.
Ensuring a seamless self-service experience for the teams and clubs from your local community the Customer Portal allows them to easily view and manage their bookings, make payments and access payment plans as well as place new booking requests online.
This saves your staff precious time on tedious administrative tasks.
Online Block Bookings lets customers make repeat and block bookings through the booking calendar widget on your website for your approval. It moves you away from the manual block booking process, and brings an end to the constant back and forth between you and your customers to find the right dates and times for them.
Less checking dates, less invoicing, less hassle.
This reduction in admin related tasks allows your council to focus on more important priorities, increasing productivity, and saving the council money.
The variable VAT rates feature allows council venue managers to set up different VAT rates based on different price schemes, which can then be applied to different facilities. Previously, the VAT rate was set at the venue level, regardless of the facility booked. This feature gives you more flexibility and control over the VAT rates that are applied to different facilities.
Receiving B Corp certification showcases our continued commitment to the social impact Bookteq powered by Playfinder is having on people’s health and wellbeing.
We remain dedicated to building a world where everyone has equal access and opportunity to sports facilities; enabling people to get active and keep healthy, and helping schools, councils, and sports clubs to open up their facilities to the public and have a lasting impact in their communities.
“The Football Foundation has appointed Playfinder to supply smart access and integrated booking systems for the pilot phase of its PlayZones programme.
Playfinder will provide its Lockteq access solution to PlayZones and, alongside its Bookteq booking system, will offer a reservation system which enables players to have access to facilities using a unique access code.” – Sports Nation (Issue 6, 2022)
With 12 sites operating across their parks and open spaces areas, including football pitches, cricket pitches and tennis courts, Ealing Council needed a smart and easy-to-use online booking system that would make their sport facilities more accessible to the public and encourage utilisation of their outdoor sports venues throughout the borough.
The day-to-day running of these venues was also costing the council valuable time and resources by having to manually take bookings and chase debtors. They needed a way to free up time for their staff, so that they could focus on other important aspects of venue management. Within 1 year of using Bookteq and Playfinder, Ealing Council had increased venue utilisation by 45%, grown their year-on-year revenue by over £10,000, and cut admin time and saved staff countless hours.
Quick and secure online payments powered by our payment processor, Stripe, that increase ease of access and reduce admin for administrators.
From instant online payments to invoicing, payments on Bookteq can be made via Debit/Credit Card, Apple and Google Pay, BACS via invoicing, as well as cash and cheque.
Customers can make long-term repeat bookings instantly, with block bookings requiring approval before being confirmed and customers can pay on a payment plan.
Make it easier for your customers to pay you and reduce your effort of chasing payments by allowing them to pay automatically on a weekly, monthly, or quarterly basis.
Gives customers a self-service place to view and manage their bookings online.
Before a booking is confirmed, it requires approval to guarantee it can be fulfilled and to keep you in full control.
Manage access levels across your admin staff, site staff, and grounds teams, from view-only to admin.
Prevent duplicate bookings by marking facilities that can’t be booked when others are; you can break down your facilities and spaces for sport and format.
Track each facility’s utilisation and financial performance real time. For multi-site venues, you have a filterable multi-site dashboard.
Never worry about missing or collecting a payment again, with our Bookteq generated invoicing.
Host a live calendar on your website for customers to see availability and book online via your website with ease.
Enables your customers to split the cost with those they are playing with simply by sharing a payment link after booking.
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